Answers that thinned out as documents piled up, reconnected by relationship
One customer held survey, performance, evaluation, and audience-response data — and still felt that important information was missing from the AI's answers. The data sat in separate places, so cause and relationship could not be explained. XGEN's ontology goes past similarity-based top-K lookup to traverse meaning and relationships, answering not just what exists but why it is so and what it connects to.
“The answer isn't wrong, but it feels like something important is missing”
