Trusted by Industry Leaders
At a glance
What the lab has built, in numbers.
- 11
- Patents and certifications8 patents · 3 Grade 1 GS certifications
- 18
- Open-source librariesInstallable, with in-browser demos
- 20
- Papers and booksJournals, conferences, and edited volumes
- 24
- Validated with customersXGEN and X2BEE deployments across finance, public, commerce, and retail
Mission
Three principles for enterprise AI
What matters most when a company adopts AI is not the model but the environment it runs in. Plateer AI Labs researches enterprise AI around the three problems every enterprise environment has to solve.
Data sovereignty and security
Enterprise data should stay under enterprise control. We research AI architecture that runs on-premise, including the network-separated environments many organizations operate in.
AI you can trust
Answers grounded in your own data, with sources attached — and a held judgment rather than a guess when the grounding is not there.
An extensible AI platform
Agents, workflows, knowledge, and tools combined freely, so the platform stays open to different kinds of work and different systems.
It starts with research, and comes back to it
Foundational research is published as open source so anyone can check it, shipped as product, and applied in customer environments. The feedback and operational data that come back become the starting point for the next round of research.
- 1
Research
Foundational work that makes enterprise AI practical
- 2
Open Source
Published under MIT so anyone can verify it
- 3
XGEN Platform
Research turned into an enterprise AI platform
- 4
Customers
Applied in the field and connected to business value
- 5
Feedback
User feedback and operational data feed the next research
What we build
Research turns into three products. They solve different problems but stand on the same research base.
Where we deliver
Applied in finance, the public sector, commerce, and IT and manufacturing. Data and regulation differ by industry, so the approach does too.
Commerce
Customer cases applying AI to commerce work — product search, recommendation, and automated customer service
Finance
Customer cases applying AI to financial work — generative-AI platforms, document review, and search modernization
Public Sector
Customer cases applying AI to public-sector work — procurement, search, and citizen services
IT & Manufacturing
Customer cases applying AI to development and engineering — AI Code Assistant and technical documentation
Why customers trust Plateer AI Labs
Verified quality
Grade 1 GS certification and AI reliability certification put the platform's quality through independent, accredited testing.
- 3 Grade 1 GS certifications
- AI-MASTER in testing
Technology in the open
The core technology behind XGEN is published as open source, so anyone can install it and try it.
- 18 open-source libraries
- GitHub
- Browser demos
Accumulated expertise
Papers, books, conference talks, and registered patents keep the research in public view.
- 20 papers and books
- 8 registered patents
Technology built up through patents
It began with image processing in 2014, moved through recommendation and search, and reached conversational AI recommendation in 2024. Eight registered patents trace that path.
- 10-2730311
Conversational AI product recommendation device, method, and recording medium
Applies a cross-trained input/output model to conversational input, returning related products that match user intent together with the reasoning behind each recommendation.
- Filed
- 2024.01.11
- Registered
- 2024.11.11
- 10-2561662
Search term recommendation device, method, and recording medium
Runs machine-learning-based search-term expansion on each customer's product-name data to recommend related products optimized for search intent.
- Filed
- 2020.12.08
- Registered
- 2023.07.26
- 10-2442097
Automatic optimization of recommendations
Automatically selects and applies the best-performing recommendation logic in real time, minimizing browsing effort while maximizing recommendation efficiency and revenue.
- Filed
- 2021.01.19
- Registered
- 2022.09.05
- 10-1779926
System and method for delivering customer-engagement marketing from real-time user data
Links operator-defined rules with real-time user behavior to deliver personalized messages on the spot, maximizing marketing impact.
- Filed
- 2016.02.23
- Registered
- 2017.09.13
- 10-1616892
Image resolution conversion device and method
Converts low-resolution video to high resolution while minimizing memory use, improving both throughput and image quality.
- Filed
- 2014.06.30
- Registered
- 2016.04.25
Other registered patents
- 10-2666635Search term recommendation device, method, and recording medium2024.05.13
- 10-2529703Recommending products by selecting the optimal recommendation logic among several2023.05.02
- 10-2529698Recommending products by selecting a specific recommendation logic among multiple logics2023.05.02
Rights held by Plateer Co., Ltd. · Republic of Korea. Ordered by most recent registration.
Software quality certifications
Systematic quality management and continuous improvement have earned Grade 1 GS software quality certification three times — tested by accredited labs against international standards.
- Grade 126-0296
XGEN v1.0
An enterprise AI platform that brings agents, workflows, knowledge, and tools together. Tested for functional suitability, performance efficiency, reliability, and security against ISO/IEC 25000.
- Certified by
- Telecommunications Technology Association (TTA)
- Certified on
- 2026.07.06
- Grade 123-0001
X2BEE V1.1
Commerce operations software that handles product registration, orders, payment, settlement, and customer service on a single platform.
- Certified by
- Korea Testing Laboratory (KTL)
- Certified on
- 2023.01.20
Certified category: commerce operations support software
- Grade 116-0487
Real-time BI Alarm for EC customer behavior data analysis v1.0
A BI-based behavior analytics solution that classifies shoppers in real time by purchase likelihood, churn signals, and browsing patterns, then raises alerts.
- Certified by
- Telecommunications Technology Association (TTA)
- Certified on
- 2016.12.26
Reissued following a company name change (previously 21Store I&C)
Our journey
- 2005
Plateer founded
- 2010
X2Commerce V1.0 — the commerce platform business begins
- 2021
Moved to X2BEE — a commerce platform on headless, MSA architecture
- 2024
X2BEE AI — LLMs and generative AI applied to commerce, with AI Search and AI Code Assistant
- 2025
XGEN AI Platform v1.0 — a platform for building and running AI agents
- 2026.06
Entered testing for AI-MASTER AI reliability certification
- 2026.07
XGEN awarded Grade 1 GS (Good Software) certification
The people behind Plateer AI Labs
The researchers and engineers turning Enterprise AI into something you can actually deploy.
View membersXGEN
The enterprise AI platform our research turns into. See what it does and how it is adopted on the product site.
xgen.imPlateer
Plateer AI Labs is the research arm of Plateer. Visit the company site to learn more.
plateer.comLet's get started
Try XGEN free, or request a PoC and technical consultation.