Programs
Training programs by role
Taught by the Forward Deployed Engineers themselves
The FDE(Forward Deployed Engineer) who designed and built the system come to your site to run the training. Because the people who built it are the ones teaching, the adoption is grounded in your real working context and data.
Administrator Enablement
Administrator enablement
Administrators learn to handle permissions, monitoring, and operating policy themselves, so the platform runs steadily.
- Collection and permission management
- Usage and quality monitoring
- Operating policy configuration
- Incident response basics
Practitioner Enablement
Practitioner enablement
Hands-on sessions where business users build knowledge graphs and assemble agents and chatbots without writing code.
- Building a knowledge graph
- Using semantic search
- Assembling no-code agents
- Writing prompts
Developer & Operator Enablement
Developer and operator enablement
Technical staff learn to integrate with legacy systems and to run and extend the pipeline.
- MCP and API integration
- Pipeline configuration
- Deployment and updates
- Logs and audit traceability
Adoption & Governance
Adoption and governance
So the training isn't a one-off, we design the internal rollout and the quality and governance structure with you.
- Internal rollout strategy
- Embedding the usage guide
- Running LLM-judge quality evaluation
- Governance structure
Process
How it runs
- 1AssessmentUnderstanding the work, the data, and the team's capability
- 2Curriculum designTraining designed per role
- 3On-site trainingDelivered at the customer's site
- 4Hands-on practiceParticipants build it themselves
- 5Adoption checkConfirming how well it landed, and filling gaps
- 6Follow-up supportSupport for operational issues and questions
Curriculum
Curriculum
For stable operation and stronger in-house expertise, the curriculum is broken down by audience and project stage and tailored to your situation.
| Course | Content | When | Audience |
|---|---|---|---|
| Project overview4 sessions × 4 hours |
| Kickoff and stabilization | Project lead (RM) |
| Core capabilities2 sessions × 2 hours |
| Build phase | Business and IT staff |
| Core capabilities2 sessions × 2 hours |
| Handover phase | Business and IT staff |
| Extended (custom) capabilities |
| Stabilization phase | Business and IT staff, RM, other users |
Formats
Formats
On-site visit
The assigned engineer comes to your site and trains in your actual working environment
Hands-on workshop
Not a lecture — a workshop where participants build an agent themselves
Operations handover
The configuration, policy, and checklists operations needs, documented and handed over
Follow-up Q&A
Continued support for questions and operational issues during the adoption phase
FAQ
Frequently asked questions
Where does the training take place?
By default we come to you and run it on site, training against your real operating environment and data. Online and hybrid formats are available when needed.
Who is the training for?
The curriculum is split by role — platform administrators, business practitioners, and developers and operators. We adjust the audience and scope to your situation.
Can I take part without coding experience?
Practitioner training is no-code. It covers building a knowledge graph and assembling an agent in roughly 90 seconds, hands on, without writing code.
What support is there after the training?
An adoption check, an operations handover document, and follow-up Q&A. The goal is an organization that runs and extends the AI on its own.
From delivery to adoption
Past the build, all the way to adoption
We don't stop at delivering a solution. We train on site and stay until the organization can run and extend the AI on its own. The program and schedule are designed around your situation.
Ask about enablement